Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be extended during high-demand periods.

Domestic Shipping

Standard delivery: 5–7 business days
Express delivery (if available): 3–4 business days

Shipping fees are calculated at checkout.

Tracking Information

Once your order has been dispatched, a tracking link will be sent via email.
Please allow up to 24 hours for tracking information to update.

Shipping Delays

While we aim to meet estimated delivery windows, Elvyme is not responsible for delays caused by:

• Carrier disruptions
• Customs clearance
• Incorrect shipping addresses

If your order appears delayed, please contact our support team for assistance.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Elvyme is not liable for orders shipped to incorrectly provided addresses.